Returns & Exchanges
At Assaf, we strive for perfection in every stitch, but if your garment isn't the perfect fit, we offer a seamless 30-day return policy for all unworn items. We are committed to ensuring your wardrobe meets your highest expectations with hassle-free exchanges and full refunds.
Return Process
- 1.Initiate Your Request
Log into your Assaf account and navigate to the order history section to select the items you wish to return or exchange.
- 2.Pack Your Items
Place the original garments, including all designer tags and packaging, into the shipping box to ensure they are protected during transit.
- 3.Attach the Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your return package.
- 4.Receive Your Refund
Once our quality control team inspects the returned items, your refund or exchange will be processed within 5 to 7 business days.